At Sowé, we don't want to upset the order of the elements, necessarily 🌿
We will process your order as soon as we receive it and ship it the next day against all odds 👊
However, we do not opt for express shipping: too energy consuming. The shipment will therefore take 4 to 5 days...but A good product knows how to wait😉
Of course! Our distribution network is worldwide and we speak French, English, Portuguese and Spanish
We mainly use GLS, it's a historical partner, so we stay faithful. Moreover, they offer us good prices...
For now, the best thing to do is to talk to us directly until we set up an automatic tracking tool. So don't hesitate and call us... You'll see, we're nice!
This can happen unfortunately! However, we had taken care to wrap it in natural hemp fibers. Good idea, isn't it? In any case, contact us as soon as possible so that we can send you a new product.
Yes, your card payments are processed by our bank, the Caisse des Dépôts, in accordance with French and international interbank security measures. We can trust them without hesitation!
On the other hand, the service level...is still in Portuguese since the bank is Portuguese. However, they are working on offering us a solution in French. It's coming soon, it seems...
We accept payment by Visa and Mastercard (debit and credit).
It can happen, check the validity date of your card.
After several attempts and with several cards, try with a new email address. It might work.
Sowé is a Portuguese brand. We proudly manufacture our products in Portugal.
We source most of our products from France and Portugal. You won't see any Asian products in our range except of course our Jojoba oil! We would love to tell you that our oils all come from here but unfortunately, we don't find much Baobab there 😁
We make it a point of honor to use high quality products. For that, we work with the best possible suppliers. Our oils, for example, come from one of the best "pressers" in France.
Our teas and infusions come from everywhere, of course.
In all cases, our ingredients are mostly Cosmos or eco-cert certified and come from organic farming.
Yes, of course! It is forbidden according to the European regulation to market products tested on animals. That's why we don't specify it on our packaging or in our speech 😉
CBD is an acronym for cannabidiol, one of the many cannabinoids contained in our miracle ingredient: cannabis!
Choosing Hemp as the main ingredient of our formulas, for internal or external application, allows Sowé to rely on a product known and recognized for its benefits. This ancestral plant has many qualities in multiple fields, medical, industrial, food or other...
In cosmetics, it is an authorized ingredient since January 2021 in the official catalog of the European Commission!
Regarding the category "food", it is an ingredient in the catalog "Novel Food" and is one of the most promising ingredients of the industry!
No, our CBD does not contain THC* and therefore has no psychotropic effect.
*Tetrahydrocannabinol, is the psychoactive substance of cannabis.
Il est important de noter que « l’huile de cannabis » ou "l'huile CBD" est un produit composé de cannabis (généralement sous la forme d’un extrait riche en CBD dérivé des feuilles et des têtes florales de la plante de cannabis, qui peut inclure des plantes classées comme chanvre industriel) et d’une huile végétale (comme l’huile de canola, d’olive, de pépins de raisins ou de graines de chanvre).
L’huile de graines de chanvre se distingue de l’huile de cannabis par le fait qu’elle est dérivée du pressage du grain ou de la graine de la plante de chanvre (transformée de façon semblable à d’autres graines oléagineuses, comme le jojoba) et contient très peu de THC (au plus 10 ug/g de THC) et une quantité négligeable de CBD.